Singpet is a comprehensive pet supply company in Singapore, offering a vast selection of products for dogs and cats. Singpet’s flagship store at Dempsey is unlike any other pet store in Singapore, providing a lifestyle space where pet-owners and their pets can explore a wide range of offerings.
Singpet is looking for dynamic sales- and customer service-oriented individuals to join the retail team at its Dempsey store.
Job Descriptions and Requirements
The sales associate is responsible for achieving sales, delivering service and operations excellence. And as the first point-of-contact in store, the sales associate serves as the ambassador of the store.
- Achieve sales
o Sell products / close sales
o Use store sales pitch in interaction with customers, deliver product demonstration and advice
o Document sales transactions
o Handle after-retail sales services
- Deliver service excellence
o Demonstrate customer service attitude and deliver customer service performance
o Project a positive and professional image
o Respond to service challenges
o Provide Go-the-Extra-Mile services
- Deliver operations excellence
o Perform stock control operations (including receiving, tagging and transfer of stock)
o Handle merchandise display
o Handle promotions and/or events
- Execute customer order fulfilment
- Maintain store facilities (including cleaning/tidying of premises and supporting of store displays)
Salary to commensurate with experience – basic salary per month / hour plus commissions and applicable benefits