- Patient Reception: Greeting patients, checking them in, and updating their personal and insurance information.
- Appointment Scheduling: Managing appointment calendars for healthcare providers and assisting with patient follow-ups.
- Medical Record Management: Maintaining accurate patient records, including filing, updating, and ensuring confidentiality.
- Patient Communication: Answering phone calls, responding to patient inquiries, and relaying messages between patients and healthcare staff.
- Assisting with Procedures: Helping healthcare providers during examinations and minor procedures as needed.
- Medical Supply Management: Ensuring the clinic is stocked with necessary supplies and equipment, including ordering when needed.
- Billing Support: Assisting with billing processes, including collecting co-pays and processing insurance claims.
- Laboratory Sample Management: Preparing and handling laboratory samples, ensuring proper labeling and transport.
- Hygiene and Safety Compliance: Maintaining cleanliness and following infection control protocols within the clinic.
- Patient Education: Providing basic information to patients about procedures, medications, and health practices as directed by healthcare professionals.
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