Job description:
- Be the point of contact for service desk.
- Provide 1st and 2nd level support to troubleshoot IT issues.
- Provide assistance & support to IT Projects.
- Assist in the daily running of data center and server management.
- Assist in procurement, document control, asset tracking & administration.
Requirements:
- 2 - 5 years of IT Technical, end-user support working experience.
- Experience in creating user’s account and mailboxes on AD and Exchange.
- Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
- Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
- Good knowledge in diagnostic of hardware issues on PCs and notebooks.
- Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
- Able to work independently as well as in a group.
- Good organization, communication and interpersonal skills.
