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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Duty Manager (Hotel Service Manager) - 4248
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Duty Manager (Hotel Service Manager) - 4248

The Supreme Hr Advisory Pte. Ltd.

The Supreme Hr Advisory Pte. Ltd. company logo
  • Singapore Based (Tanjong Pagar)
  • 5 Days (Based on Roster)
  • Salary: $3,000-$3,500
  • 2 years of relevant experience; Assist the Front Office Manager and Assistant Front Office Manager.
  • Career Progression Opportunities

Job Description

  • To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
  • To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
  • Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
  • To welcome and bid farewell to all VIP guests.
  • To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
  • To handle complaints or incidents/accidents occurring in the hotel when necessary.
  • Record all complaints into logbook for management and all departments' attention or follow up.
  • Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
  • Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

  • Minimum 2 years of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

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