x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Success Manager (Infrastructure)
 banner picture 1  banner picture 2  banner picture 3

Customer Success Manager (Infrastructure)

Star Career Consulting Pte. Ltd.

Location: Jurong East


Responsibilities

  • Participate in project or Maintenance Systems’ meetings and propose improvements
  • Evaluate potential problems and technical hitches and work with engineers for solutions
  • Supervise current projects / Maintenance Systems and manage team members
  • Manage project-related paperwork such as System extension, Tech-Refresh and obsolescence replacement
  • Work closely with backend support /external Service Partners to facilitate project Maintenance Systems’ fulfilment and compliance
  • Generate and analyse Monthly Report and present to end customers
  • Involve in System transition from Project to Maintenance phase
  • Ensure an proper hand-over from Delivery Day 1 to the Maintenance teams
  • Manage engineer scheduling to ensure sufficient resources to deliver maintenance SLA
  • Manage project funding to ensure sufficient funding throughout project period

Requirements

  • Experiences in major IT infrastructure vulnerability assessment, system updates, upgrades, OS hardening and migrations.
  • Min 2 years of team management experience
  • Min 4 years of relevant IT experience


To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]


Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)


Work location: Jurong East

Sharing is Caring

Know others who would be interested in this job?