Summary
- HR Shared Services
- Benefit and L&D Ops
- Perm Staff Benefits (AWS + Performance Bonus)
- Great career stability
Job Responsibilities
- Lead and coach a team of specialists to achieve desired levels of performance and quality for seamless delivery of daily Benefits and L&D operational matters.
- Oversee the insurance claims processing to ensure the claims are timely processed by insurer.
- Manage benefits related administration such as Long Service Awards and handling of medical claims for key stakeholders.
- Act as an advisor and provide guidance to the team for related escalations or issues that arise.
- Support monthly Divisional Service Level Agreement (SLA) statistical reporting to effectively present trends and team performance indicators and assist in other ad-hoc statistics report where applicable.
- Drive process improvements and system enhancements within the team for efficiency and effectiveness and ensure in compliance with relevant local employment regulations and company policies.
Job Requirements
- Degree in Human Resource or Business-related discipline
- More than 6 years of HR experience with minimum 3 years relevant to benefits and/or L&D operations
- Understanding of HR benefits practises and employment laws and regulations
- Strong interpersonal and communication skills to build strong relationships with stakeholders
- Supervisory experience is preferred
- Proficient in MS Office (Word, Excel, Powerpoint) and knowledge with SuccessFactor will be an advantage
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Chua Pei Jie Emily
Registration Number: R24125061
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)
