Responsibilities:
- Hunt, win and acquire new business and customers
- Lead the engagement and grow assigned customers in country
- Maintain positive and close relationships with all assigned customers
- Lead and prepare customer quotations and proposals
- Meet targets and/or increase the organization's revenue, volumes, and gross profit
- Execute business development strategies and tactics
- Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
- Interact with local and regional product teams (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.
- Manage and analyze the performance of owned customers, identify the need for action and execute these actions
- Support and/or enable the growth of assigned accounts regionally or globally if required.
- Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.
- Work on tenders/RFQs/Bids if required
- Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
- Contribute ideas on process improvements & implementation of related improvements.
- Internal stakeholder management
- Execute and manage all other jobs as assigned by immediate and dotted line superiors.
Job Requirements:
- Degree level or equivalent
- Certification in Logistics and/or Supply Chain would be an added advantage
- Min. 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.
- Knowledge of customer retention and experience in dealing with customers
- Strong customer focus and service ethics
- Proactive, independent and able to multi-task and work in a start-up environment
- Proficient in use of Microsoft Office applications.
- Good consultative sales techniques and well-developed negotiation skills
- Possess a high level of honesty, integrity, and ethics
- Excellent written & verbal communication skills with the ability to communicate, present and influence all levels of the organisation, including executives
- Ability to handle the competing requirements of different stakeholders and work collegiately
HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email [email protected]
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242
