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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Senior Executive, Customer Account Acquisition (1 Year Contract Renewable)
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Senior Executive, Customer Account Acquisition (1 Year Contract Renewable)

Morgan Mckinley Pte. Ltd.

Morgan Mckinley Pte. Ltd. company logo

Summary

You will be working with our client who specialises in the healthcare and technology space. You will be part of a programme where you consolidate and provide patient health data to serve health needs and support healthcare professionals to serve their patients better. The programme is part of a wider healthcare ecosystem and supports the digitization and connection with other local healthcare programmes.

Responsibilities

  • Create awareness to the healthcare institutions to encourage early data contributions to the programme. The goal is to improve data comprehensiveness for better patient care.
  • Be involved in various types of engagement activities with the healthcare institutions.
  • Manage, provide guidance and assistance to the healthcare institutions throughout the early data contribution journey. This includes securing agreements, obtaining required documentation, reporting risks and issues
  • Track and report engagement and onboarding statuses.
  • Training will be provided on the programme’s functionalities, data onboarding process and the governing policies.

Requirements

  • At least 2 year’s experience in customer facing roles such as tele-marketing, sales, business development, outreach, account and/or case management
  • Ability to do presentation and able to articulate clearly to target audience
  • Strong interpersonal skills. Able to work with different groups of internal and external stakeholders
  • Excellent written and verbal communication skills
  • Meticulous in status tracking and confident in reporting statuses
  • Strong analytical, problem solving and root cause analysis skills
  • Quick learner who is able to cope in a fast-paced and dynamic environment
  • Experience in using MS Excel, Word, Powerpoint
  • Experience in healthcare industry would be an added advantage

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.Morgan McKinley Talent SolutionsMorgan McKinley Pte Ltd EA Licence No: 11C5502EAP Registration No: R2196712EAP Name: Chew Kai-Xinn

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