Job Responsibilities
- Plan for quality assurance activities with timelines and effort estimates and manage resources to support testing demand.
- Discuss and work with System Analysts & development teams and SMBC to understand the testing requirements to determine testing coverage and collect sample test data (if available).
- Review documentations created by QA Team Lead, Senior System Analyst and/or vendor to ensure quality.
- Track testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.
- Provide guidance and mentorship to the team and ensure process and compliance is met. Provide direction, support and set performance goals to the team.
- Timely escalate issues to manager.
- Support on hiring matters such as interviews where required.
- Onboard new joiners to their roles.
- Coach and guide team members on their jobs.
- Manage and motivate team performance, guided by performance management framework.
- Engage team members to identify and support them on their career aspirations and development plans.
Job Requirements
- Diploma/ bachelor’s degree in computer science.
- Min. 10 years' experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company.
- Familiar with defect management tools.
- Ability to understand technical jargons and some understanding of technology environment setup.
- Possess strong planning skill and is positive and proactive in his/her approach.
- Excellent communication, interpersonal and presentation skills.
