Job Responsibilities:
- Provide operation and maintenance services for various devices including Android phones, iOS phones, Windows computers, Mac computers, Linux computers, etc.
- Handle issues based on tickets, such as device/Wi-Fi disconnection, wire insertion and unplugging, restarting mobile devices, checking AP status, etc.
- Participate in incident response.
Requirements:
- Bachelor's Degree in Computer Science, Computer Engineering, or related discipline with 3 years of relevant working experience.
- Experience in handling devices inlcuding phones and computers.
- Basic understanding on Network Protocols, and server operation in Linux OS
- Good communication skills and teamwork skills.
