Who They Are
At our client, they design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at our client? They are always moving forward – always pushing themselves to go further in their efforts to build a more equitable, inclusive world for their employees, their customers, and their communities.
The Role
Job Responsibilities
- Implement and configure Aternity solutions to meet business requirements and IT objectives.
- Customize Aternity dashboards, reports, and alerts based on specific use cases and performance metrics.
- Integrate with external systems and applications like ServiceNow and others using REST, SOAP, and other web services.
- Develop and manage integrations between Aternity and other enterprise systems and applications.
- Design and develop custom scripts and automation solutions to enhance Aternity functionality.
- Troubleshoot and resolve technical issues related to Aternity and integrated systems.
- Work closely with IT teams, business units, and external vendors to gather requirements and design solutions.
- Perform unit testing, quality assurance, and user acceptance testing solutions.
- Provide technical support and troubleshooting for issues and incidents.
- Document and maintain design specifications, configuration, and code.
- Stay updated with the latest features, releases, and best practices.
- Work with business analysts, project managers, and end users to gather and analyze requirements and translate them into solutions.
- Adhere to ServiceNow coding standards, security policies, and performance guidelines.
One of the benefits of working with our client is that they work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your Future at Our Client
Our client's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.
Who You Are
Job Requirements
- Bachelor's degree in computer science, information systems, or a related field from a recognized university in Singapore.
- Proven experience (typically 3+ years) as a Technical Developer with a focus on Aternity.
- Experience with other IT monitoring and performance management solutions such as Nexthink is a plus.
- Demonstrated experience in implementing, configuring, and customizing Aternity solutions.
- Strong knowledge of Aternity platform features, functionalities, and configuration.
- Experience in Aternity reporting and analytics using performance analytics, dashboards, and reports.
- Experience in Aternity Query and Dashboard configuration.
- Proficiency in integrating Aternity with other enterprise systems and applications.
- Familiarity with Nexthink or similar IT monitoring tools, including their setup and customization.
- Experience with scripting languages (e.g., Python, PowerShell) for automation and customization tasks.
- Understanding of IT infrastructure, performance monitoring, and troubleshooting methodologies.
- Strong analytical skills to interpret data from Aternity and other monitoring tools.
- Ability to identify, diagnose, and resolve technical issues related to Aternity and integrated systems.
- Proactive approach to problem-solving and continuous improvement.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our client cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of their employees, and support you and your family through the moments that matter – wherever you are in your life journey. Their employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through their company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At our client, they invest heavily in you. They want you to succeed so that together, everyone will succeed.
