Job Purpose
You are required to provide underwriting support for all product lines in New Business Underwriting (NBU)
The Job
· Underwrite new applications for life, accident & health and long term care proposals
· Lead a team of underwriters, countersign their work and provide guidance to them
· Provide underwriting advice & support for financial planners through e-booking, emails and phone calls
· Provide critical liaison and build strong business relationship between NBU and distribution channels
· Conduct underwriting training for distribution channels
· Project management, e.g. reviewing underwriting guidelines, reviewing & streamlining work processes to support business operations
· Ensure all department KPIs are achieved
· Continuous Customer Engagement: to keep the financial planners updated on a continuous basis throughout the assessment of new business applications - through phone calls, emails and meetings (if required). This would include sharing details of the queries raised, possible options to expedite case closures and for postponed or declined cases. To ensure that we proactively engage with the financial planners and provide best in class customer service.
· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
· Highlight any potential concerns/ risks and proactively share best risk management practices
Our Requirements
· Degree with at least 8 years’ experience in underwriting Life, Accident and Health risks
· Non-degree holders who have relevant experience or certification in underwriting may be considered
· Good team player with strong analytical skills & ability to work under pressure
· Good interpersonal and communication skills
· High level of integrity, take accountability of work and good attitude over teamwork
· Take initiative to improve current state of things and adaptable to embrace new changes
About Great Eastern
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.
The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.
Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
