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Jobs in Singapore   »   Jobs in Singapore   »   Guest Relations Executive / Fort Canning/ Chinatown/ Clarke Quay
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Guest Relations Executive / Fort Canning/ Chinatown/ Clarke Quay

Le Jardin Fort Canning Pte. Ltd.

Le Jardin Fort Canning Pte. Ltd. company logo

Position: Guest Relations Executive

Salary: $2800-$3200

Working Locations: Fort Canning/Chinatown/Clarke Quay


Job Duties:

  • Warmly greet guests upon their arrival
  • Manage and update customer records to improve future customer service experiences
  • Handle and resolve customer complaints in a timely and professional manner
  • Assist customers with inquiries about services and facilities
  • Train staff members on customer service skills and company policies
  • Monitor customer satisfaction and provide suggestions for improvements
  • Coordinate with other departments to ensure a smooth guest experience
  • Develop and implement strategies to improve the quality of service and product offered to the guests
  • Review and respond to customer feedback and online reviews in a timely manner
  • Organize and manage customer care programs and events to enhance brand image and customer loyalty


Job Requirements:

  • Customer Relations Executive or similar experiences.
  • F&B experiences before.


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