- Implementation and upgrading of Cybersecurity products that the company distributes.
- Managing customers and timelines
- Offer solutions (or alternatives) based on customers’ requirements.
- Provide training on our products to customers, partners, and internal teams.
- Carry out installations and configurations independently using product manuals.
- You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
- Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
- Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.
Job Requirements:
- Positive and professional working attitude.
- Ability to work both independently and as part of a team.
- Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
- Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
- Minimum 2 years of work experience in IT, IS, Cybersecurity preferred. Candidates without relevant work experience may be considered for an Associate Engineer position.
- Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur. INTERNAL Use Only
- Proficiency in troubleshooting various technologies, network, and system issues including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
- Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
- Preference will be given to candidates with certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP.
- Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
- Compliance with Company Information Security Standards.
Yee Jie Ling Jaslin | EA Reg. no.: R1440114
RS Recruitment Agency LLP | EA Licence no.: 17C8809
