Job Info:
- Salary: Basic up to $3000 + Performance Bonus
- Working Hours: Monday - Friday (8:30am - 5:30pm); Saturday (8:30am - 3pm)
- Location: Clementi
Job Scope:
Client Support and Relationship Management:
- Serve as the primary contact for key accounts, addressing their daily inquiries and requests
Order Management and Coordination:
- Oversee and process client orders, ensuring accuracy and prompt delivery
- Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs
Issue Resolution:
- Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions
Client Feedback and Reporting:
- Collect and communicate client feedback to relevant internal teams to drive continuous improvement
Collaboration and Cross-Department Communication:
- Partner closely with the sales and account management teams to ensure alignment on client strategies
- Work with other departments (e.g., finance, logistics, product development) to address client-related issues
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*We regret to inform you that only shortlisted candidates would be notified*
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chou Jia Hooi | EA Personnel No.: R23115147
