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Jobs in Singapore   »   Jobs in Singapore   »   Resident Bartender
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Resident Bartender

AccorHotel

AccorHotel company logo

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

  • Supports Resident Mixologist in providing world-class hospitality and drinks making.
  • Ensures operating par stock for OS&E and beverage.
  • Adheres to bar Standard Operating Procedures.
  • Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
  • Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
  • Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
  • Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
  • Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
  • Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
  • Is present in the bar/outlet during all key operation periods.
  • Achieves or exceeds outlet’s goal and sales target.
  • Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
  • Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
  • Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
  • Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
  • Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
  • Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

  • Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
  • Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
  • Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

  • Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
  • Completes On-the-Job-Trainings and develops new skills and knowledge. 
  • Assists and guides the departmental orientation for new colleagues.
  • Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

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