As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team
ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers
Role
Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:
- Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
- Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
- Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
- Sales process management and opportunity closure
- Ongoing account management to ensure customer satisfaction and drive additional revenue streams
- Support the regional ServiceNow partner channels to drive an effective customer experience
