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Jobs in Singapore   »   Jobs in Singapore   »   F&B / Tourism / Hospitality Job   »   KR16 - Hotel Operations Manager[Customer Service]
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KR16 - Hotel Operations Manager[Customer Service]

The Supreme Hr Advisory Pte. Ltd.

The Supreme Hr Advisory Pte. Ltd. company logo

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)


Job Description

  • To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
  • To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
  • Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
  • To welcome and bid farewell to all VIP guests.
  • To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
  • To handle complaints or incidents/accidents occurring in the hotel when necessary.
  • Record all complaints into logbook for management and all departments' attention or follow up.
  • Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
  • Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

  • Minimum 2 years of relevant experience

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

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