Office Location: Novena / Clarke Quay
- Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
- Reach out to the respondent from selected establishment to participate and in digital survey data transmission
- Explain survey objectives and procedures to respondent on the confidential database to be extracted
- Interpret survey questions to help respondents’ comprehension
- Compile, record, input results and data from interview surveys into the system
- Conduct administrative tracking of the collection progress.
- Ensure that the given KPI are being met based on the project timeline
- Identify and report problems in obtaining valid data
Requirements:
- Only Singaporeans might apply
- GCE ‘A’ levels and above
- Equipped with work experience in survey operations, sales, or customer service role.
- Those without the academic qualifications will be considered with relevant work experience.
- Applicants with call center background, direct sales and customer fronting will be advantageous.
- Able to handle objections and complaints and proficiently de-escalate these cases.
- Proficient in Microsoft Excel and internet usage.
- Effective team player but also an efficient individual contributor.
Please contact Terence at +65 9645 4048 your resume directly for fast response.
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