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Jobs in Singapore   »   Jobs in Singapore   »   M365 Administrator
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M365 Administrator

Cloud Kinetics Consulting Pte. Ltd.

Cloud Kinetics Consulting Pte. Ltd. company logo

Key Responsibilities:


1. Microsoft 365 Administration:

  • Administer and support all aspects of the Microsoft 365 platform (Exchange Online, SharePoint, Teams, OneDrive, etc.).
  • Manage identity and access control using Azure Active Directory and other security tools.
  • Configure and maintain M365 compliance and security settings (Data Loss Prevention, Conditional Access, etc.).

2. Microsoft Intune & Endpoint Management:

  • Configure, deploy, and manage devices using Microsoft Intune for Mobile Device Management (MDM) and Mobile Application Management (MAM).
  • Develop and enforce policies for security, compliance, and endpoint management.
  • Troubleshoot and resolve issues related to device enrollment, app deployment, and configuration profiles.

3. Power Platform (PowerApps, Power Automate, Power BI):

  • Develop, maintain, and troubleshoot custom PowerApps applications to automate business processes.
  • Design workflows using Power Automate to optimize internal processes and integrate with other M365 services.
  • Utilize Power BI for data visualization and reporting on M365 platform usage, security, and compliance.

4. Collaboration Tools (Teams Administration):

  • Administer Microsoft Teams, managing user accounts, roles, permissions, and Teams environments.
  • Support the implementation of governance, lifecycle, and retention policies for Teams and other collaboration tools.

5. Monitoring and Reporting:

  • Proactively monitor the M365 environment for performance, compliance, and security issues.
  • Generate reports on usage, incidents, and compliance using Power BI and built-in M365 tools.

6. Support & Troubleshooting:

  • Provide tier 2/3 support for issues related to Microsoft 365, Intune, Power Platform, and related tools.
  • Work closely with the service desk to resolve escalated incidents and manage service requests.

7. Documentation & Training:

  • Create and maintain system documentation, SOPs, and end-user training materials.
  • Conduct periodic training sessions for end users and junior IT staff on new M365 features and tools.

Required Skills & Qualifications:

  • Experience:
    • 3+ years of experience as an M365 Administrator role.
    • Strong hands-on experience with Microsoft Intune and Endpoint Management.
    • Practical knowledge of PowerApps, Power Automate, and Power BI.
  • Technical Skills:
    • Proficient in Microsoft 365 suite (Exchange, SharePoint, Teams, OneDrive, etc.).
    • In-depth knowledge of Azure Active Directory, identity management, and security protocols.
    • Hands-on experience in managing devices via Microsoft Intune for Windows, macOS, iOS, and Android.
  • Certifications:
    Must hold at least one of the following:
    • Microsoft Certified: Messaging Administrator Associate
    • Microsoft Certified: Teams Administrator Associate
    • Microsoft Certified: Power Platform App Maker Associate
    • Microsoft Certified: Endpoint Administrator Associate
    • Microsoft Certified: M365 Fundamentals or higher

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