Job Summary:
The General Manager is responsible for overseeing the organization's daily operations and ensuring that the company meets its strategic goals and objectives. This role involves managing staff, budgets, teaching, teacher training, recruitment of teachers, and resources while driving operational efficiency and fostering a positive workplace culture, can work in multi-culture company.
Key Responsibilities:
- Leadership & Management: Lead and mentor department heads and staff, promoting professional development.
Establish a clear vision and strategic plan for the organization.
- Operational Oversight: Oversee daily operations and ensure efficiency across departments.
Implement policies and procedures to improve overall performance.
- Financial Management: Develop and manage budgets, ensuring financial targets are met.
Analyze financial reports and make strategic recommendations.
- Customer Focus: Ensure high levels of customer satisfaction and retention.
Address and resolve customer complaints and issues.
- Strategic Planning: Collaborate with senior leadership to develop long-term strategies.
Identify opportunities for growth and expansion.
- Compliance & Risk Management: Ensure compliance with industry regulations and company policies.
Assess risks and develop strategies to mitigate them.
Qualifications:
- A bachelor’s degree in business administration or a related field; an MBA is preferred.
- 10 years of experience in a managerial role, preferably in the education industry.
- Strong leadership and interpersonal skills.
- Excellent analytical and problem-solving abilities.
Key Skills:
- Leadership
- Financial acumen
- Strategic thinking
- Effective communication
- Team building and staff development
- Chinese style management
Benefits:
- Competitive salary
- Health and wellness programs
- Retirement plan
