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Jobs in Singapore   »   Jobs in Singapore   »   Guest Relations Assistant (Restaurant)
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Guest Relations Assistant (Restaurant)

Gaia Chinese Culinary Pte. Ltd.

Gaia Chinese Culinary Pte. Ltd. company logo

This position will report to the Assistant Restaurant Manager / Operations Manager


The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.


Job Responsibilities:

  • Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service
  • Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently
  • Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant
  • Take reservations via phone or email and promptly respond to guest inquiries
  • Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
  • Maintain guest profiles and history, noting special occasions and requests
  • Escort guests to their table and provide recommendation and information proactively
  • Upsell special promotions and events to guests
  • Adhere to the compliance of sanitation and safety regulations

Job Requirements:

  • 1 year of relevant experience
  • Well-groomed, clean, and professional appearance
  • strong customer service skills with a passion for creating memorable experiences
  • Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

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