Description:
- Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets
- Supervise, train and assist employees in customer service, store maintenance and product promotions
- Effective planning of monthly staff rosters to ensure optimal management of manpower strength
- Seek ways to better promote the store, the product line and service within the store
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and Maintain contact with suppliers to ensure maximum efficiency in meeting sales goals
- Provide and analyse sales, profit and stock budgets/reports
- Implement training of employees to maintain productivity at all times
- Manage all controllable costs with a view to maintaining profitability
- Ensure the store remains clean and presentable at all times
- Hire and train as needed to ensure adequate personnel is on hand to Provide outstanding customer service
Requirements:
- Minimum Diploma in any field
- Minimum of 4 years experience working in a retail environment, ideally in a supervisory role for 2 years
- Strong leadership and customer management abilities
- Customer service-oriented with in-depth knowledge of basic business management processes
- Excellent communication and interpersonal skills
- Must be able to communicate in both English and Chinese due to Chinese speaking customers or suppliers
By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.
