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Jobs in Singapore   »   Jobs in Singapore   »   Manufacturing / Production Job   »   Production Support
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Production Support

Unison Consulting Pte Ltd

Unison Consulting Pte Ltd company logo
  • At least 5 years IT experience as Level 1 Production Operations engineer.
  • Strong analytical skills: The ability to analyze production processes and identify areas for improvement and optimization.
  • Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
  • Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
  • Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
  • Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc. would be an advantage.
  • Able to work shift duties 24X7.
  • Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
  • Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
  • Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
  • Being accountable for resolving the incident with workaround or permanent solution.
  • Participate in troubleshooting system and network connectivity problems before escalation.
  • Monitoring production metrics and performance indicators to ensure targets are met.
  • Ensuring compliance with safety and regulatory standards in production.
  • Other ad-hoc duties as instructed.

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