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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Delivery Manager (CyberSecurity)/ Customer Manager
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Service Delivery Manager (CyberSecurity)/ Customer Manager

Star Career Consulting Pte. Ltd.

Service Delivery Manager (CyberSecurity)/ Customer Manager



Responsibilities:

  • Strong in handling Service Delivery Management/ Customer Management
  • Experience in providing Services and Solutions on CyberSecurity Management.
  • Technically inclined in handling Service Delivery and supporting Customer Management.
  • Manage the performance of services and ensure that Service Levels are met.
  • Engaging the customer and/or vendors to ensure the smooth delivery of services when required
  • Communicate and liasing with clients, stakeholders and vendors.
  • Provide consultation and advisory on CyberSecurity Solutions.



Requirements:

  • Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
  • Experience in providing CyberSecurity Services and Solutions to customers.
  • Strong knowledge of CyberSecurity.
  • Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
  • Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
  • Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
  • Good in Service Delivery and Customer Management.
  • Experience in handling Service Level Agreement (SLA).
  • Possess Government or System Integrator Consulting domain.
  • Experience with contract and vendor management.
  • Possess Diploma or Degree in relevant field.
  • Only Singaporean applys.


If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]


We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.



Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

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