Background Information
Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a
part of their team!
Job Duties
- Attending to customer enquiries on Rewards Program, feedback and membership account servicing across all channels
- Be the first contact and primary interface between all relevant stakeholders & maintain ownership of interactions throughout the lifecycle
- Identify and escalate issues when required
- Communicate effectively with clients and intermediaries to ensure a satisfactory resolution of the cases/complaints within a reasonable timeline
- Review and enhance work processes with internal and external stakeholders to improve customer experience
- Other ad hoc duties as assigned
Job Requirements
- Minimum GCE O Level with 2 - 3 years of customer service experience, preferably in contact center
- Candidates with retail customer service experience will be highly preferred
- Resourceful, possess good communication & inter-personal skills
- Proactive and attentive to details
- Able to work in a fast pace and challenging environment
Other Information
Salary Up to $2800 (Inclusive Incentives)
Working hours 9am to 9pm (Shift, 2 days work, 2 days off)
Interested applicants, please email to [email protected] or WhatsApp to 98266796
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EA Personnel Name: Jasmine Tay
EA Personnel Name: Jasmine Tay
EA Personnel No: R21102746
EA License No: 90C3494
