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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   IT Support / Desktop | Contract | West
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IT Support / Desktop | Contract | West

Gmp Technologies (s) Pte Ltd

Responsibilities:

  • Provide end-user support, ensuring smooth operations and addressing user concerns.
  • Assist in operating system migrations and related support activities.
  • Perform troubleshooting and diagnostics for hardware and software issues.
  • Resolve issues related to the supported end-user equipment and software.
  • Install necessary software and applications on devices.
  • Maintain accurate and timely documentation using the IT Service Management tool.
  • Ensure timely resolution of incidents, adhering to SLA requirements.
  • Adjust application settings to meet specific environment needs.
  • Relocate computer devices and peripherals as required.
  • Set up application profiles for end users.
  • Provide proactive updates and follow-ups to end users.
  • Guide end users on necessary tasks and procedures.
  • Perform other ad-hoc tasks as assigned

Requirement:

  • Diploma or equivalent professional education in Information Technology or related
  • At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786


To learn more about this opportunity, please contact Gia Grace at [email protected]


We regret that only shortlisted candidates will be notified.


GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

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