Our Client, a Japanese MNC founded 60 years ago, today with over 15 thousand employees in 27 countries and 56 locations around the world, specializing in equipment, fabrication of integrated circuits, flat panels display and photovoltaic cells for the Semiconductor industry.
Responsibilities:
- Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
- Perform continual improvement programmes, parts overhaul, preventive maintenance, modifications and repair works on equipment
- Serve as company liaison with customers on administrative and technical matters for assigned projects
- Coordinate logistics arrangements with customers on equipment related matters.
- Responding to customers' complaints provides time to solutions to resolve customers' issues
- Monitor the performance of the product, provide regular update reports and feedback on customer's service requests
- Report common complaints of customers to management in order to address the situation for future reference
Requirements:
- Degree/Diploma in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
- Some relevant experience with semiconductor equipment knowledge
- Strong communication and good interpersonal skills
- A meticulous, organized and resourceful team player
- A highly motivated individual who works independently with little supervision
- Work in cleanroom environment
- Required to work or on standby after office hours/weekend/public holiday
Short Listed Candidates will be Notified & Contacted.
PrimeStaff Management Services Pte Ltd
EA License No.: 95C5411
EA Personnel Reg. No.: R1106591
