The Role:
· Support the deployment of physical infrastructure within the data center.
· Install, replace, and troubleshoot cables and hardware.
· Handle data-bearing devices (e.g., hard drives, solid-state drives).
· Operate within a ticket-based support environment.
· Move equipment using pallet jacks or other assisted lifting devices.
· Assist the Data Centre Inventory and Asset Management Team (DIAT) with shipping, receiving, and inventory management, especially during high-volume periods.
· Flexibility to work non-standard business hours, including weekends and holidays.
Ideal Candidate:
Education / Experience:
· Diploma or Degree in IT, Computer Engineering, or a related field.
· Minimum 1 year of experience in IT Support & Monitoring (Fresh graduates with a positive attitude are welcome to apply).
Skill Sets:
· Basic understanding of computer hardware and components.
· At least 6 months of experience handling or maintaining technical equipment or machinery.
· 1+ years of experience supporting IT equipment or related technologies.
· Relevant certifications such as CompTIA A+, Server+, or Network+, and Basic Structure Cabling (BSC) are a plus.
· Ability to support frequent standing, walking, lifting, and working at heights, with or without equipment assistance.
· Effective communication skills.
· Proficiency in written and oral English to support regional and global teams.
· A strong desire to learn, grow, and develop new technical skills.
