· Be able to sell all products at the store which include meats, wines, cheese and gourmet items.
· Manage the upload, inventory and descriptions of 3rd party platforms like GrabMart, Deliveroo, etc as well our own Shopify website.
· Able to execute basic meat cutting including portioning and slicing.
· Able to learn and use the inventory control system and stock checking of meats upon arrival.
· To be responsible for organising and coordinating the deliveries for customers and businesses for both our retail and wholesale orders.
· To be able to independently reorder from our suppliers when our inventory levels are low and to look for new or replacement items from our suppliers.
· Able to follow SOPs and production standards of the company.
· Create effective displays for meat, poultry and seafood and other related merchandise in the gourmet shop.
· Confident to sell to clients and be comfortable with having a sales target that is matched with daily sales incentives.
· To look for new ways to touch base and soft sell to customers through digital methods (whatsapp, emails or phone calls). Also to be responsible in doing service recovery when required.
· For admin work to start with helping to create, file and organise the documents (invoices, etc) for the accountants. Also to assist in the calculations for commission payments to related parties.
· Send system generated SOAs to customers and follow up on receipt of payments.
· As you progress, will look for more assistance in coming out with marketing promotions and coordinating with our external service providers in conjunction with the rest of the team.
· There will be additional sales incentives (daily or monthly). Will need your assistance in tracking and galvanising the team towards achieving these goals.
· Planning together with the owners on key high sales months like Christmas, Chinese New Year and etc and coordinating with the external service providers.
