- Leadership and Team Management:Strong leadership skills with the ability to motivate and manage a team.
Experience in hiring, training, and supervising staff.
- Customer Service:Exceptional customer service skills.
Ability to handle customer complaints and resolve conflicts effectively.
- Financial Acumen:Strong understanding of financial management, including budgeting, forecasting, and cost control.
Experience in managing inventory and ensuring cost-effectiveness.
- Operational Skills:Proficiency in restaurant management software and Point of Sale (POS) systems.
Ability to oversee daily operations, including opening and closing procedures, ensuring health and safety compliance, and maintaining high standards of cleanliness and organization.
- Marketing and Sales:Experience in developing and implementing marketing strategies to increase sales.
Ability to plan and execute special events and promotions.
- Communication:Excellent verbal and written communication skills.
Ability to effectively communicate with staff, customers, and suppliers.
- Problem-Solving:Strong problem-solving and decision-making skills.
Ability to handle unexpected situations calmly and efficiently.
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