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Jobs in Singapore   »   Jobs in Singapore   »   Retail Manager
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Retail Manager

Old Seng Choong Pte. Ltd.

Job Responsibilities

- Oversee and manage the designated outlets and its operational and manpower planning

- Involve in the establishment and streamlining of operating policies, processes, systems to accommodate and support the rapid growth of the organization

- Monitor and be responsible for sales performance of respective outlets

- Review the Standard Operating Procedure (SOP) as required for better efficiency

- Provide On-the-Job Training (OJT) to new supervisor / new retail staff

- Conduct regular outlet checks and provide necessary trainings for staff development

- Motivate and retain subordinates, especially the high performers, to help them excel in the required quality and productivity target set

- Involve in investigation of issues relating to customer complain (Service and Product Quality)

- Review the performance of Store Managers and retail staff, and provide corrective action for improvement if necessary

- Responsible for monitoring and managing the outlets expenses and inventory usage if necessary

- Ensure proper execution of marketing promotions and all communications

- Participate in operations related projects.

- Perform related duties/tasks as required.

Requirements

- Possesses at least a Diploma in any field

- Minimum 3 years of experience in management position in F&B industry

- With passion in working in F&B industry and its operational processes.

- Able to work on weekends and public holidays, 6-day work week.

- Able to adapt to fast paced environment, resilient to changes and willing to accept new challenges.

- Able to work independently as well as in a team.

- Service oriented, good time management with ability to handle various projects simultaneously.

- Good interpersonal skills in order to communicate with all level of employees.

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