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Jobs in Singapore   »   Jobs in Singapore   »   Regional Retail Director
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Regional Retail Director

Valentino Singapore Pte. Ltd.

Main Responsibilities


Retail Performance

· Fully responsible on Retail network P&L.

· Ensure budget and targets achievement for sales and profitability. Drive strategic performance KPIs.

· Identify priority actions to achieve targets and business growth.

· Strict cooperation with Merchandising and Visual Merchandising to ensure business increment, brand image and market competence.

Talent Management & Development

· Ensure the set-up of the correct organization in all boutiques: right talents in the right role, correct hiring, career, retention and succession plans.

· Support on identifing talent development needs and provide trainings in collaboration with HR, Area retail directors and Training teams

· Lead and develop team members, providing daily coaching with close follow-up on projects & objectives

· Enforce digital transformation to optimize overall operations

· Constantly share the vision, strategy and values and engage the teams

Client Development

· Ensure the implementation of a clienteling couture mindset and service: consolidated clienteling routine to reach CRM KPIs (recruitment, retention, upgrading); develop partnership opportunities in the market for VIC recruitment.

· Contribute to the overall Client strategy by providing commercial performance insights and identifying the relevant client communities.

· Represent and act as an Ambassador of the Maison and the Regions during international and local events and with VIP client.

· Align retail directors and store managers on company strategy and support the definition of SMART action plans to execute it.

Others

· Co-working with Marketing & Communication teams for Client Development and Branding initiatives

· Work closely with legal support to ensure compliance and business integrity in administrative and operational procedures.

· Work closely with logistic


Desired Skills and Experience

· Strategic thinking and Performance oriented

· Understand clienteling evolution, client experience/service, talent development, and differentiated store experience

· Track record of delivering results in a Retail environment cross regions

· Experience working in international and global environments

· Able to represent the values of the brand

· Impactful communication style to cascade brand strategy

· Clear vision on people management strategy

· Great communicator at all levels; creates transparency across the regionals organization

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