- Engage caller to understand severity of situation
- Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
- Conduct risk and safety assessment for cases
- Determine response time and right-siting of cases
- Engage agencies to ensure warm transfer of cases
- Engage key family members to work with an agency
Requirements:
- Degree in Social Work, Psychology or related discipline preferred
- Good written and communication skills
- Able to work calmly in highly stressful situations and environment
- Good engagement, assessment, problem solving and multi-tasking skills
- Good analytical and critical thinking abilities
- Strong planning and administration skills
- Be willing to work shift hours, as the hotline is 24/7.
directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)