A beauty centre manager is responsible for the day-to-day operations of a beauty centre, including staff management, customer service, and business development which can includes
- Staff management Hiring, training, and managing staff, including creating work schedules, monitoring performance, and providing guidance
- Salon operations Ensuring the salon runs smoothly, including opening and closing procedures, customer intake, and staff behavior
- Sanitation and safety Ensuring the salon complies with sanitation and hygiene standards, and that staff comply with occupational health and safety regulations
- Inventory and equipment Monitoring and ordering supplies and equipment, and arranging for maintenance
- Quality assurance Ensuring that beauty treatments meet high quality standards
- Marketing Promoting services, products, and discounts, and developing marketing or advertising activities
- Financial management Keeping track of costs and revenues, and ensuring the salon meets financial targets
- Customer service Resolving client complaints and providing top-notch service
