Stay & Play Coming Your Way
Join the vibrant team at Aloft Singapore Novena by Marriott International!
Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!
Job Summary:
The Director of Catering Sales is responsible for the operations and results of the Catering Sales department. This includes strategizing and leading the Catering Sales Team to achieve the budgeted revenue goals. Leading the team to provide our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase. This can be achieved through effective account management and precise communication of event details to the Banquet Operations team. In addition, one of the key deliverables is to ensure optimum level of profitability achieved.
Job Responsibilities:
1. Meet or exceed individual and group catering sales target set by the management
2. Work closely with the Director of Sales & Marketing and Director of Sales in evaluating current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume, maximizing the potential of function space and higher rates.
3. Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts
4. Building Successful Relationships that Generate Sales Opportunities (both internal and external)
5. Managing Sales Activities for the catering sales team (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)
6. To assist in the development and implementation of the annual business plan, by providing market and client feedback
7. Collaborate and communicate with the relevant departments to meet guests' requirements and to ensure high level of customer satisfaction is achieved
8. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing
9. Drive Marriott Bonvoy membership to achieve the overall hotel goal
10. Participate in any trade events and projects being assigned on ad-hoc basis
