- Provide assistance for the installation and commissioning of any Gas Chromatography, System and Solutions.
- Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.
- Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
- Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.
- Train customer staff in methods to maintain and repair the equipment, to ensure knowledge is transferred.
- Conduct audits at customer sites to record and analyze process improvement opportunities.
- Works independently to complete given assignments, carrying out day-to-day servicing activities.
- Analyses and improves current ways of working and service delivery.
- May guide others within own area of expertise.
Qualification
- Degree in Chemical Engineering or equivalent
- At least 5 years experience in Process Analyzer Product
- Frequent travel is required