Role & Responsibilities:
Your role as Assistant Sales Manager is to be the leader of the Sales Team.
Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base. Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.
You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.
You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.
Duties and Responsibilities:
1. Account & Client Relationship Management:
· Develop and maintain strong relationships with assigned clients.
· Understand clients' needs, business objectives, and challenges to provide tailored solutions.
· Provide consultation and proposals for indoor plants and landscape solutions.
· Managing new and existing client accounts.
· Act as the point of contact for clients and ensure a seamless and positive experience for clients.
2. Sales Target Achievements:
· Focus on acquiring new customers to achieve revenue growth and meet sales targets
· Additionally, aim to achieve revenue retention and growth from existing customers
· Negotiate/close deals and handle customer feedback.
3. Collaboration and Coordination:
· Work closely with other departments such as operations, accounts, and CRS team.
· Ensure a coordinated approach to client management.
· Share insights and feedback from clients to improve products and services.
4. Performance Monitoring and Reporting:
· Monitor and report on sales performance.
Qualification and criteria
Personality traits:
1. Communication and Interpersonal Skills:
· Good communication, listening and presentation skills.
· Possess good interpersonal skills.
· Comfortable in talking to people.
2. Independence and Collaboration:
· Able to work independently and work well with others.
3. Motivation and Results Orientation:
· Self-motivated and results oriented.
Expertise:
1. Educational Background & Work experience:
· Degree or Diploma in any related field
· At least 2 years of experience holding a leadership role in Sales.
2. Analytical and Problem-Solving Skills:
· Strong analytical skills, meticulous, and a good problem-solver.
3. Negotiation and Closing:
· Strong negotiation and closing abilities.
· Ability to to understand clients' business needs and tailor solutions accordingly.
4. Adaptability and Time Management:
· Able to multi-task.
· Able to work in a fast-paced environment
5. Technology and System Proficiency:
· Comfortable in using systems such as Microsoft Dynamics 365 Business Central.
6. Adherence to Processes:
· Good in following procedures and workflows
