Job Description:
- Develop Intelligent Collaboration & Intelligent vision product knowledge to provide solution (Meeting & Smart Classroom) and technical support to end customer/ channel partner.
- Conduct Proof-of-Concept and product demonstration.
- Product solution and technical presentation.
- Provides training to end customer/ channel partner.
- Gather customer feedback on product issues and recommendation for product improvements.
- Identify customer problems and provide relevant solution.
- Maintain positive partner and end user relationships.
- Work closely with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that address customer needs.
- May assist in the selection and set up of specialized test equipment.
- Other adhoc tasks as assigned.
Job Requirements:
- Tertiary qualification, B. SC in computer science/engineering/telecommunication/information technology with distinction. Huawei HCIA/HCIP or other IT certification will be an added advantage.
- Basic knowledge of networking, proficiency in using collaboration tools like Microsoft Teams and Zoom.
- Familiarity with H323 or SIP protocol.
- Familiarity with Linux operating system and basic knowledge of Python programming.
- Familiarity with Extron and Crestron devices is a plus.
- Excellent communication and interpersonal skills, with the ability to build relationships.
- Strong market analysis and problem-solving abilities.
- Good teamwork skills, capable of coordinating with multiple departments.
- Self-initiative to take the responsibility of task and learn new products/technologies
Interested candidate who wish to apply for this position, please click on APPLY NOW
EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd
EA Registration No.: R23117518 | Heah Sian Wei
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