Turkish restaurant supervisor Job scope:
To be responsible for overseeing daily operations, ensuring high standards of food quality, customer service, and a pleasant dining experience with a Turkish cultural flair. Here are some key responsibilities and aspects to consider:
1. Staff Management & Training
- Oversee hiring, training, and scheduling of staff members to ensure smooth operation.
- Train staff on customer service, Turkish hospitality, and knowledge about Turkish cuisine to provide an authentic experience.
2. Customer Service & Experience
- Ensure that guests are welcomed warmly and have a seamless dining experience.
- Address and resolve customer concerns promptly and efficiently.
- Encourage and maintain a welcoming atmosphere that reflects Turkish culture and hospitality.
3. Menu Knowledge & Quality Control
- Familiarize yourself deeply with the menu and be able to recommend dishes to guests.
- Monitor food quality and presentation to maintain high standards.
- Ensure that Turkish culinary traditions are accurately represented, whether in kebabs, mezes, or traditional desserts.
4. Inventory & Supply Management
- Manage inventory, ensuring all Turkish-specific ingredients are consistently available and fresh.
- Build relationships with suppliers, particularly those who provide specialty items imported from Turkey.
5. Cultural Ambiance & Authenticity
- Oversee the maintenance of restaurant decor and ambiance, ensuring it reflects Turkish culture.
- Arrange for occasional cultural elements like Turkish music or decor to enhance the guest experience.
6. Financial Management
- Monitor daily sales and ensure that revenue goals are being met.
- Handle cash and credit transactions, track expenses, and manage budgets.
7. Marketing & Customer Engagement
- Help promote the restaurant by working on social media strategies, especially highlighting unique Turkish dishes, festivals, or cultural events.
- Engage with local communities and food bloggers to boost the restaurant’s visibility.
Skills Needed:
- Strong leadership and organizational skills.
- knowledgeable of Turkish cuisine and culture.
- Excellent communication skills, especially for interacting with a multicultural customer base.
- Ability to multitask and work efficiently under pressure
- Able to commit and work during weekends and Public Holiday.
