Location: Multiple locations
Working hours: 8am - 5pm
5.5 working days per week
Mon - Fri + Sat (half day)
Salary: $2700 - $3500 + allowance
Duration: 12 months contract
Responsibilities:
1) Attend to walk-in customers
2) Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
3) Assist in customers’ enquiries and ensure service delivery standards are met in achieving total customer satisfaction
4) Prospect and introduce customers to the Bank’s products and services
5) Educate and migrate customers towards our digital platform
6) Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
7) Ability to understand issues and appropriately escalate to Management in a timely fashion
8) Ensure compliance with all regulatory requirements
9) Contributes to self and team effort by accomplishing related results
Requirements:
- Customer Oriented
- Able to cope with large crowd
- Individuals with customer service experience
Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7761
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
