Education / Experience:
- Diploma / Degree in IT / Computer Engineering or equivalent
- 1 year of experience in IT Support & Monitoring
Job Description:
- Maintain accurate documentation of incoming and outgoing deliveries.
- Perform regular audits of datacentre equipment to ensure inventory controls are met.
- Movement of equipment using pallet jacks or other assisted lifting equipment.
- Work within a ticket-based environment.
- Perform destruction of data bearing devices (ex. hard drives, solid-state drives, etc.).
- Perform material movement, including shipping/receiving and inventory management.
- Perform shift-based tactical management tasks such as prioritising ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of Inventory and Asset activities in accordance with Microsoft’s internal policies and service level agreements.
- Flexibility to work non-standard business hours that may include weekends and/or holidays
Skill sets:
- Six (6) months of experience supporting Inventory Control, Logistics, or Warehouse Management.
- Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
- Able to communicate effectively.
- Good communication skills to in liasing with regional and global teams.
- Desire to learn, grow, and develop new technical skills.