Education / Experience:
- Diploma / Degree in IT / Computer Engineering or equivalent
- 1 year of experience in IT Support & Monitoring
Job Description:
- Supporting deployment of on-site data centre physical infrastructure.
- Installing, replacing and troubleshooting Cables and Hardware.
- Handling data bearing devices (ex. hard drives, solid-state drives, etc.)
- Working within a ticket-based environment.
- Movement of equipment using pallet jacks or other assisted lifting equipment.
- As required, assisting the Datacentre Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
- Flexibility to work non-standard business hours that may include weekends and/or holidays.
Skill sets:
- Basic knowledge of computer hardware and components.
- Six (6) months or more handling/maintaining any technical equipment or machinery.
- 1+ years’ experience supporting IT equipment or related technology.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
- Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
- Able to communicate effectively.
- Proficient in written and oral English communication to support regional and global teams.
- Desire to learn, grow, and develop new technical skills.
