Operations Supervisor Responsibilities:
- Planning and executing departmental budgets.
- Overseeing inventory needs and undertaking office management and administration.
- Coming up with effective strategies to enhance the organization's financial health.
- Recruiting quality employees to provide high-quality customer support.
- Motivating and supervising employees.
- Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
- Designing and implementing departmental policies, procedures, goals, and objectives.
- Evaluating and reporting on department metrics to upper management.
- Developing strategies to improve department metrics and performance.
- Improving the work environment and operations of your department and the organization as a whole.
Operations Supervisor Requirements:
- A high school diploma or GED.
- A bachelor's or associate's degree in operations management or business management may be advantageous.
- Proven work experience in the relevant department.
- Experience in implementing operational processes.
- Good working knowledge of operational procedures and policies.
- Strong project management, administrative management, and organizational skills.
- Excellent leadership and decision-making skills.
- Great communication and interpersonal skills.