Job Description:
As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.
Responsibilities:
· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.
· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.
· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.
· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.
· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.
· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.
· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.
· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.
· Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.
· Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.
· Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.
· Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.
· Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.
Job Requirements:
· Proven experience in a supervisory role within the restaurant industry.
· Strong leadership and organizational skills.
· Excellent communication and interpersonal abilities.
· Ability to work flexible hours, including public holidays and night shifts.
· Knowledge of health and safety regulations and food safety standards.
· Problem-solving skills and the ability to make sound decisions under pressure.
· Customer-focused mindset with a commitment to delivering exceptional service.
We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.
EA License ID: 18C9520
EA Registration ID: R1765753
