Salary: $2980
Working Days: Monday - Friday
Working Hours: 10am - 730pm OR 12pm – 930pm (Fixed on 1 regular time slot determined during interview)
Location: Toa Payoh
Contract Period: 1 year
Job Responsibilities:
As an NAVH Triage officer, you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:
- Engage caller to understand severity of situation
- Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
- Conduct risk and safety assessment for cases
- Determine response time and right-siting of cases
- Engage agencies to ensure warm transfer of cases
- Engage key family members to work with an agency
Requirements:
Functional/Technical Competencies
- Degree in Social Work, Psychology or related discipline preferred
- Good written and communication skills
Generic Competencies
- Able to work calmly in highly stressful situations and environment
- Good engagement, assessment, problem solving and multi-tasking skills
- Good analytical and critical thinking abilities
- Strong planning and administration skills
- Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
https://go.persolkelly.com/job/apply/6894
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan
