Purpose:
This position is responsible for analysis and reporting for our ecommerce business, encompassing multiple customer touchpoints across the website, customer care, and digital. This person will play a key role in supporting our ecommerce team, including identifying opportunities for improvement, expanding our analytics capabilities, and delivering actionable insights about the business.
Minimum Eligibility Requirements:
- Bachelor's degree in analytics, business, or a related quantitative field (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
- 2+ years working in an analytics role, with a focus on digital and/or call optimization preferred
- Demonstrated experience in data extraction/shaping (e.g., SQL), statistical analysis (e.g. R, Python), and data visualization tools (e.g. Power BI, Tableau)
