Roles and Responsibilities
- Provide guidance and support where necessary to clients on making a claim.
- Process, monitor and manage claims in a timely and efficient manner.
- Work closely with various parties ie. insurers, surveyors, loss adjusters, lawyers, etc. on claims.
- Enter the claims details and ensure all claims data is accurately entered into the system.
- Maintain accurate and up-to-date records of all claims.
- Check details of claims submitted for settlement, process and arrange collection of claim settlement funds in a prompt manner.
- Assist with the preparation of reports and other documents as required.
- Provide the necessary claims information to the broking team to aid in renewal process.
- Provide administrative support to the Claims team.
- Adhering to legal requirements, industry regulations and customer quality standards set by the Company.
Skills
- Good communication and interpersonal skills.
- Proficiency in spoken and written English and Mandarin.
- Good computer skills on MS Word, Excel and PowerPoint.
- Accuracy and attention to details.
- Proactive and analytical.
- Time management skill and ability to work independently.
Qualification and Experience
- 1 to 2 years of experience in Insurance industry.
- Experience in handling Marine claims is an added advantage.
- Fresh Gruaduates with good results welcome to apply. Training will be provided.
- Singapore citizens or Singapore PR only.
Remuneration
Negotiable and commensurate with qualification and experience.
