JOB DESCRIPTION
Job Title
Service Lead – Application Services (Agency Contract)
Occupation
SOFTWARE ENGINEER
Job Description & Requirements
About the Client:
Our client is a multinational Bank.
Responsibilities:
- Handling escalation on actions from Production Engineers Level 3 (incident, request, change)
- Continuous improvement of service provided by Production Engineer L2 / L3
- Driving the most complex operations & ensures they are well prepared by Production Engineers
- Act as global coordinator during DRP / WIP / main events.
- Review of major releases roadmaps with the team
- Controls quality of the RUN activities for all applications of his Business Line.
Skills/Requirement:
- Must have minimum 4 years of Infrastructure or Application support hands on experience.
- Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back-office application flow
- Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
- Comfortable to work on rotational Shifts, i.e. 2pm to 11pm/4pm to 1am or 3pm to 12am/ 5pm or in accordance to the planned time schedule as required.
- Must be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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