Job Description
1. Recruitment and Talent Management
- Oversee the end-to-end recruitment process, including job postings, candidate screening, interviewing, and onboarding for new hires.
- Develop strategies for talent acquisition and retention to ensure the organization attracts and retains high-quality talent.
- Implement workforce planning and succession planning initiatives to build a strong internal talent pipeline.
2. Employee Relations
- Act as a trusted advisor to employees and management on HR policies, benefits, and employee relations matters.
- Proactively address and resolve employee issues and workplace conflicts, promoting a positive work environment.
- Lead employee engagement initiatives and foster a supportive workplace culture in alignment with the bank’s values.
3. Performance Management
- Manage the performance management process, facilitating goal-setting, appraisals, and development plans for staff.
- Identify training and development needs through performance assessments and collaborate with managers to implement development plans.
4. HR Administration and Operations
- Maintain accurate HR records, ensuring data privacy and compliance with data protection regulations.
- Oversee the processing of HR documentation, including employment contracts, job changes, and terminations.
- Continuously improve HR processes to enhance efficiency and service delivery to employees.
5. Compliance and Policy Development
- Ensure compliance with labour laws, banking regulations, and company policies, keeping up to date with relevant employment legislation.
- Develop, implement, and regularly review HR policies and procedures, promoting consistency and compliance throughout the organization.
6. Compensation, Benefits, and Payroll Processing
- Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
- Manage employee benefits programs, including health insurance, retirement plans, and other perks.
- Conduct market research and benchmarking to ensure competitive compensation and benefits packages.
- Address employee inquiries regarding benefits and manage the annual benefits enrollment process.
7. Leadership and Team Development
- Provide leadership to the HR team, guiding and mentoring junior HR staff members to build their capabilities.
- Foster a collaborative and high-performing HR team environment, focusing on continuous improvement and professional growth.
Job Requirement
- Minimum of 5-7 years of HR experience, with at least 3 years in a managerial role, preferably within banking or financial services.
- Proven expertise in talent acquisition, employee relations, performance management, and compliance within a highly regulated environment.
- Strong knowledge of labour laws, HR policies, and best practices within the banking sector.
- Excellent communication, interpersonal, and leadership skills to build trust with employees and management.
- Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.
- Demonstrated ability to handle confidential information with discretion and uphold a high standard of professionalism.
- Proficiency in HR systems and data analytics, with strong Microsoft Office skills
